Websites rot quietly. Plugins go out of date, security patches get missed, backups turn out not to have been running, and contact forms stop sending without anyone noticing. Most business owners find out months later, usually because a customer mentions they tried to get in touch and never heard back.
Nothing announces itself. Plugins go out of date, security patches get missed, backups turn out not to have been running, and forms stop sending. The site looks exactly the same the whole time.
Most owners find out months later, and usually because a customer mentions they tried to get in touch and never heard back.
Nobody has looked under the bonnet. The site has been running for years and you could not say when it was last updated.
You do not know whether the backups work. They may be running. Whether they would restore is a different question, and one nobody has asked.
You do not know whether the contact form still sends. It still looks fine and it still says thank you, which is exactly why nobody catches it.
Small changes pile up. A price that has moved, a new team member, an offer that ended. You do them late in the evening, or you put them off for months.
There is no one obvious to ask. Whoever built it has moved on, and every small job means finding somebody and agreeing a price first.
Your site stays updated and patched. It gets backed up every day, properly, to somewhere that is not the same server. We watch that it is online and get told before you do if it is not. And when something needs changing, you ask us and it gets done. The Care Plan covers four small changes a month and a two working day response. Care Plus covers ten, adds a monthly health check, answers next working day, and includes the annual Website MOT.
Broken contact forms are the most common fault we find, and almost nobody catches them. The form still looks fine. It still says thank you. The email just goes nowhere, and every enquiry from the moment it broke is gone. On our plans, every enquiry lands in your portal as well as your inbox, so even if email breaks you still have every one of them.
A small change is anything that takes us under thirty minutes, and most take about five: editing text, swapping an image, updating a price, changing your opening hours. Anything bigger and we tell you what it involves before we start, so nothing arrives on an invoice you were not expecting. The cap is there so the promise means something. Unlimited support hours sound generous and are exactly how these arrangements go wrong: the scope is undefined, so it gets rationed quietly or it gets abused.
All plans are rolling monthly. Thirty days notice, no term, no cancellation fee. If we are not worth the money you should be able to stop, and that keeps us honest. If you would rather pay once for an honest read on the state of the site, the Website MOT is that check. And if you want search work alongside it, the bundles put hosting, maintenance and an SEO retainer together at ten percent off.
You can start with a one-off look at where you stand, or go straight onto a plan.
Security and malware scan, backups verified as restorable, software currency, broken links, forms tested end to end, and a plain list of what needs fixing.
How much the site is doing decides which one fits: how many changes you get a month, how fast we come back to you, and whether the yearly check is included.
Raise it through the portal and it gets done. Anything bigger than a small change, we tell you what it involves before we start rather than after.
Updates and patching, daily off-server backups, and monitoring around the clock, so most of the time we know before you do.
Have the site checked once and get a plain list of what needs fixing, or hand it over and stop thinking about it.
| Managed Hosting | Website Maintenance | Website Care Plan | Website Care Plus | |
|---|---|---|---|---|
| Per month | £29 | £49 | £99 | £199 |
| Site hosted with us | Included | Not included | Included | Included |
| SSL and daily backups | Included | Included | Included | Included |
| Updates and security patches | Not included | Included | Included | Included |
| Uptime monitoring | Not included | Included | Included | Included |
| Small changes made for you | Not included | Not included | 4 a month | 10 a month |
| Monthly health check | Not included | Not included | Not included | Included |
| Annual Website MOT | Not included | Not included | Not included | included |
| Response time | 3 working days | 3 working days | 2 working days | next working day |
Hosting, maintenance and an SEO plan bought as one thing rather than three.
Hosting, maintenance and SEO Growth together, at ten percent off.
Hosting, maintenance and SEO Pro together, at ten percent off.
Hosting, maintenance and SEO Premium together, at ten percent off.
Prices above are derived from the components, not set separately, so they cannot drift from what those parts cost on their own.
Tell us where your site lives now and we will point you the right way.