Hosting, maintenance, and somebody to make the changes you need. This is the tier where the website stops being a job on your list.
You get everything in hosting and maintenance, up to four small changes a month, portal tickets and a two working day response. A small change is anything that takes us under thirty minutes, and most take about five: text edits, swapping an image, updating a price, changing your opening hours, adding a team member. Anything bigger we tell you what it involves before we start, so nothing arrives on an invoice you were not expecting.
The change cap is there so the promise means something. Unlimited support hours sound generous and are exactly how these arrangements go wrong: the scope is undefined, so it either gets rationed quietly or it gets abused, and one of us ends up resentful. A number you can count is more honest than a word that sounds bigger.
You have a website you do not want to touch yourself and small changes keep coming up: a price that has moved, a new team member, an offer that has ended. You have been doing them yourself late in the evening, or you have been putting them off for months. You want one person to ask and no invoice per task.
If your site rarely changes and you only need it kept secure and backed up, the Website Maintenance costs less and does that job. If you regularly need more than four changes a month, or you want a monthly health check and faster answers, the Website Care Plus is the better fit rather than paying for extras on this tier.
We charge for work, and that is all. Your ad spend, your software subscriptions and anything else bought on your behalf go on your own accounts at cost, with nothing added by us.
Our prices are published and they are the same for everyone.
Read how we work and how we make money →Straight answer, no obligation. Tell us what you need and we will tell you what it takes.