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CRM / Dashboard

A system built from the ground up around how your business actually works.

A system built from the ground up around how your business actually works. The question that decides whether you are here or on the platform is simple: does your business work roughly like most businesses, or have you got a process nobody else has?

From £8,000 Price agreed upfront No hidden extras
SPECIFICATION — BESPOKE SYSTEM BUILD CRM / Dashboard
What you get

Everything included, nothing hidden.

WHAT YOU GET — INCLUDED CRM / Dashboard
Bespoke system built to your workflows
Integrations with your existing tools
Support plan from £249 a month
SCOPE3 deliverables included
The detail

This lane is for the second answer. Genuinely unusual workflows, compliance specific to your industry, or integrations with systems that were never designed to talk to anything. It always starts with the Paid Discovery / Scoping, which credits in full against the build. That is not an upsell, it is the only honest way to price work with no standard shape: discovery produces a written specification of what the system will do and will not do, and the build is priced from that rather than guessed at on a call.

The build runs from eight weeks and covers the system, the integrations, testing, and handover with training. The monthly support is higher than the platform tiers and that is deliberate rather than opportunistic. A bespoke system carries a permanent maintenance liability that a shared platform does not: the tools around it keep changing, and nobody else knows how it was built.

Who this is for

You have tried to make standard software fit and it does not, because how you work is genuinely unusual rather than merely particular. You have compliance requirements specific to your industry, or several existing systems that need to work together and currently do not. The manual work bridging those gaps costs somebody real hours every week.

When this is not the right answer

If your business works roughly like most businesses, the platform gets you there faster and for a great deal less, and we will say so: start at the Portal Starter or the Portal Pro. If you have not scoped the requirement yet, buy the Paid Discovery / Scoping on its own rather than committing to a build. If you only need a view over the tools you already have, that is the Reporting Dashboard.

How it works

Step by step.

01
Paid Discovery (care5)
02
Scope full system
03
Build
04
Integrations
05
Test
06
Handover and training
Typical timescale
Around 8 weeks, once we have what we need from you.

Common questions

Because anything else is a guess. Bespoke work has no standard scope, so the price depends entirely on what it has to do. Discovery produces a written specification and a fixed price from it, and the fee comes off the build in full if you go ahead.
One question, asked early: does your business work roughly like most businesses, or have you got a process nobody else has? Standard shapes go on the platform, and we will tell you when that is the answer even though it is the smaller sale. Unusual workflows, industry compliance and awkward integrations come here.
Because a system built only for you carries a maintenance liability a shared platform does not. On the platform, improvements are made once and everybody gets them. Here, everything is yours alone, and the tools it depends on keep changing underneath it.
Then we say so, and you have saved a great deal of money for the price of the discovery. It happens, and it is a good outcome. You keep the specification either way, so nothing is wasted and you can take it elsewhere if you want to.

How we make money

We charge for work, and that is all. Your ad spend, your software subscriptions and anything else bought on your behalf go on your own accounts at cost, with nothing added by us.

Our prices are published and they are the same for everyone.

Read how we work and how we make money →

Talk to us about your system.

Straight answer, no obligation. Tell us what you need and we will tell you what it takes.