Answers your customers questions on your website at 2am, inside limits you set, and hands over to a person when it should.
Answers your customers questions on your website at 2am, inside limits you set, and hands over to a person when it should. It is trained on your own documents, pages and price lists, so it answers about your business rather than in general.
From £2,000, price agreed upfront, no hidden extras.
From £2,000 then £149 a month From this price, final scope agreed before we start.
- Start today
- live by Wed 28 Oct
- Timescale
- around 3 weeks
Everything included, nothing hidden.
AI Chatbot
4 things included, from our AI / Automation work
The difference between this and the chatbots that irritate everybody is what it knows and what it is allowed to say. Limits are built in, so it does not improvise on price, availability or anything else it should not. When it cannot help, it hands over to a person cleanly rather than looping.
Every conversation is logged.
That log is the underrated part. It tells you what your customers actually keep asking, which is usually a list of things missing from your website.
The monthly plan keeps the knowledge base current, monitors what it is saying, handles model updates and manages the running costs, because a chatbot left alone starts answering with information that stopped being true months ago.
Who this is for
You get the same questions over and over through your website, and they arrive at all hours. Opening times, whether you cover an area, whether you do a particular thing, roughly what something costs. Your team answers them repeatedly instead of doing work that needs them, and the ones that arrive in the evening wait until morning, by which time somebody has ordered or enquired elsewhere.
When something else fits better
If your customers ask complicated questions that genuinely need an expert answer first time, this will frustrate them and damage you. If you want conversations over WhatsApp and SMS with follow-up that chases people, that is the AI Messaging rather than this. If you want the whole system with this built in rather than added to your website, the Portal tiers cover it.
Step by step.
We need your documents, website pages and price lists. Everything the chatbot says will come from this material.
Your material is organised into a knowledge base the chatbot answers from, so its answers are about your business.
We set the limits on what it may talk about, so it does not improvise on price or availability, and when it hands over to a person.
The chatbot is added to your website, with every conversation logged.
We ask it the questions your customers ask, plus some it should refuse, and check the answers and the handover.
It goes live and we show you the conversation log. Keeping the knowledge base current is part of the monthly plan.
"Alex’s aptitude in his field is matched only by the speed at which he turns round seemingly complex or complicated asks."
Common questions
How we make money: we charge for work, and that is all. Your ad spend, your software subscriptions and anything else bought on your behalf go on your own accounts at cost, with nothing added by us. Our prices are published and they are the same for everyone. Read how we work and how we make money →
Talk to us about AI.
Straight answer, no obligation. Tell us what you need and we will tell you what it takes. Or ring 01244 565 666.